Program Manager, Pixel Voice of the User

• Develop and execute the team's strategy, present to executive stakeholders, and lead a team by providing mentorship, professional development, and coaching.

• Lead the execution of product testing programs, including the design, tracking, and coordination of the team's projects, while also overseeing all operational logistics such as hardware distribution and returns.

• Provide technical judgment on areas impacting users and program goals, including build strategies, feature readiness, bug triage, and the development of new tools or data dashboards.

• Manage all communications with executive and cross-functional leaders, and oversee the team’s community engagement strategy, including user recruitment, marketing, and direct engagement.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 8 years of experience in program or project management.

• 5 years of experience in a leadership role.

Preferred qualifications:

• Experience with community management and user engagement.

• Experience in bug triage, data analysis, or script development.

• Experience with beta testing or user feedback programs.

• Ability to develop and execute strategy, with experience presenting to leadership.

• Strong communication and stakeholder management skills.