Workplace Services Manager (Mandarin, English)

• Deliver workplace services for Taiwan, oversee new office builds, expansions, space planning, and process implementation while adapting to a changing environment.

• Serve as a point-of-contact for workplace services by providing quality customer service, understanding employees needs, finding solutions, and collaborate with stakeholders to improve the overall employee experience.

• Collaborate with Asia-Pacific (APAC) Workplace Services, Real Estate and Workplace Services (REWS) partners, IT, People Operations, and Finance for seamless regional integration, fiscal responsibility, and new program implementation.

• Lead insourced and extended workforce teams in building operations (e.g., repairs, maintenance, Heating, Ventilation and Air Conditioning (HVAC), janitorial) and essential site services including reception, mail, moves, and occupancy planning.

• Contribute to Google's culture by overseeing vendor operations, manage projects, collaborate with clients through ambiguity, and ensure compliance with environmental and government regulations.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 8 years of experience in facility management or services with facilities, hospitality, corporate services, property management or office management within an organization.

• Ability to communicate in Mandarin and English fluently to support client relationship management in this region.

Preferred qualifications:

• Experience in developing and managing budgets (e.g., capital budget justification).

• Experience in collaborating with other business units to meet company goals and standards.

• Ability to travel to the office in your region as needed.

• Ability to collaborate at all levels and manage resources and projects involving multiple stakeholders, vendors, and staff, tight timelines, important organizational implications, and changing circumstances.

• Excellent financial, agreement management, purchasing, leadership, communication and presentation skills.