Technical Solutions Consultant, Google Photos (English, Mandarin)

• Be the global technical local point of contact for existing, and prospective, Original Equipment Manufacturer (OEM) and internal partners.

• Deliver innovative, scalable solutions to work around technical constraints.

• Generate appropriate documentation and technical guidance to ease partner integration.

• Coordinate with business development and internal cross-functional partners on OEM request prioritizations.

• Provide OEM partner feedback and insights to Google Photos cross-functional teams, including Product Management, Design and Marketing.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.

• 3 years of experience troubleshooting technical issues for internal/external partners or customers.

• Experience with Android application or platform development.

• Experience working with OEM, SoC, Original Device Manufacturer (ODM) or carrier partners within the Android ecosystem.

• Ability to communicate in English and Mandarin fluently in order to interact with stakeholders.

Preferred qualifications:

• 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.

• 5 years of experience in a customer-facing role.

• Experience in building Android applications and excellent problem-solving and debugging skills.

• Excellent project management skills with a track record of managing multiple customers and streams of work.

• Excellent programming skills in Java or Kotlin.

• Demonstrated creative problem-solving approach and strong investigative skills, combined with a strong sense of ownership, and a proactive can-do attitude.