載入中…
Bachelor
智慧醫療影像與健康科技的全球領導者
荷蘭百年科技集團旗下醫療健康事業，聚焦影像診斷（CT、MRI、超音波）、病患監護與數位健康平台。Philips 的影像設備是全球醫院的核心資產，台灣辦公室提供醫療業務、臨床應用工程與售後服務職缺。
Job Title:
EC Supervisor
Job Description:
Job Description
This role is responsible for driving DTC e-commerce performance and delivering a seamless customer experience across the brand.com journey. Requires a data-driven professional who can leverage CRM insights to boost customer engagement and manage owned media channels effectively.
You will collaborate closely with cross-functional teams to ensure accurate product representations, efficient inventory management, and a seamless e-commerce experience that drives revenue growth.
Job Responsibility
Sales & Performance Management: Take ownership of e-commerce sales targets, developing and executing operational strategies, promotional campaigns, and site merchandising to drive revenue and conversion rates on the official website. Identify opportunities for improvement in e-commerce processes and analyze website traffic data to identify upsell and cross-sell opportunities, increasing average order value.
Customer Engagement: Independently or collaboratively conduct CRM data analysis. Develop and implement member lifecycle strategies and targeted campaigns to drive customer activation, retention, and lifetime value. Manage and optimize owned media channels, specifically the LINE Official Account, utilizing it as a key driver for sales conversion and member engagement.
Required Qualifications
Education: Bachelor's Degree in Business Administration, Marketing, E-Commerce, or equivalent.
Work Experience: 3+ years of hands-on experience in operating and managing a retail brand's official e-commerce website .
Proven track record of driving e-commerce sales performance and achieving revenue targets.
Practical experience with data analysis and activation that improved customer activity and retention.
Preferred Skills
Strong commercial mindset with proven ability to execute e-commerce growth levers and turn insights into executable plans.
Strong communication and cross-functional collaboration skills; ability to influence stakeholders with data-driven recommendations.
CRM & Data Analysis (segmentation, campaign measurement, funnel/KPI reporting).
Hands-on experience with 91APP / Line Gift platform.
About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.