Field Service Engineer 3

新竹正職5+年應用工程發布：2026-03-30

職缺摘要

•職責：提供 Lam 半導體設備的現場維修、保養及安裝服務；執行診斷、故障排除、隔離問題到元件級別並採取改正行動；協助複雜的現場改造及更新並維護記錄

•領域：半導體資本設備維修與保養、電機械及電子系統現場服務

•技能：電路圖與機械圖解讀、操作手冊理解、清淨室操作、個人防護設備使用、診斷與問題排解、電機械系統故障排查、Microsoft Office Suite

•亮點：適合具 5 年以上半導體設備維修經驗、願意常駐客戶現場及頻繁出差的資深現場工程師

技術需求

電路圖判讀機械圖判讀清淨室操作半導體資本設備故障排查診斷工具

職缺描述

The group you’ll be a part of

The Customer Support Business Group focuses on enabling our customers with premier customer support throughout their lifecycle with Lam. We drive performance, productivity, safety, and quality of customers installed base performance and deliver service and lifecycle solutions for their most critical equipment and processes.

The impact you’ll make

As a Field Service Engineer at Lam, you will step into the limelight of customer support. Your work goes beyond installations and troubleshooting; it ensures the operational excellence of our complex semiconductor equipment. You're on the front lines, understanding customer needs and collaborating with various teams to deliver solutions.

In this role, you will directly contribute to ___.

What you’ll do

Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services of Lam’s complex electro-mechanical and electronic systems at customer sites.
Perform analytical problem-solving, troubleshooting, conduct diagnostics, and isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
Assist in complex field modifications and updates, maintaining records and reports to coordinate activities between Lam and the customer.
Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction.
Troubleshoot and create customer response action plans to support customer needs.
Transparently discuss opportunities and challenges with customer to increase trust.
Provide technical instruction and mentoring for more junior engineers.

Who we’re looking for

Minimum Qualifications:

Bachelor’s degree in Electronics, Engineering, or related field and 5+ years of experience; or Master’s degree with 3+ years; or equivalent work experience.
Previous experience in installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals.
Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit.
Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
Able to travel frequently, domestically and internationally, based on customer needs, flexibility to work a variety shifts including compressed and alternative workweeks including overtime and on-call if needed.

Preferred qualifications

Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite.
Communication skills, both written and verbal, in English.
Foundational analytical and problem-solving skills.

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.