HSBC
Client Analytics Manager
台北正職不限數據 / AI / ML
職缺摘要
職責分析客戶、交易、存款、投資等銀行數據支援業務策略；開發並維護 MIS 報表、儀表板及自動化報告流程；支持行銷活動分析與客戶行為洞察
領域銀行財富管理數據分析、客戶分析、活動績效追蹤
技能SAS、SQL、Python、Power BI、Tableau、Qlik、大規模數據倉庫、客戶分析、行銷活動追蹤、財務產品知識
亮點HSBC 國際財富銀行部門、USD 1.4 兆資產規模、需整合外部開源數據與銀行內部數據開發分析應用
學歷要求
Bachelor
職缺描述
Job Summary
International Wealth and Premier Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.
- People Responsibility: N
- Reports To: VP Client Analytics
- Job contentAnalyze banking data across customer, transaction, deposit, investment, and product domains to support business strategy and decision-making
- Develop, execute, and monitor MIS reports, dashboards, and automated reporting workflows to ensure timely and accurate delivery
- Support business and marketing initiatves through ad-hoc analysis, campaign tracking, and customer behavior insights
- Drive customer-centric initiatives by leveraging analytics to identify growth opportunities and business issues
- Collaborate with stakeholders to translate business requirements into date queries, reports, and actional insights
Skills Requirement
- Bachelor’s degree or above in Statistics, Computer Science, Mathematics, or related disciplines
- Posses relevant experience in data analysis, reporting, MIS, or dashboard development
- Hands-on experience with SAS, SQL, or Python, and working with large-scale databases or data warehouses
- Solid understanding of banking and financial products, including wealth, deposits, loans and cards
- Experience in customer analytics, segmentation, or campaign performance analysis
- Familiar with BI tools such as Power BI, Tableau, or Qlik
- Strong interpersonal and communication skills, with the ability to translate data insights into clear, actionable recommendations for non-technical stakeholders
- Fluent in both Chinese and English
- Exposure to AI / ML use cases is a plus
- Experience in integrating external open-source data with internal banking data to develop analytical use cases and business application is a plus