
Photonics Connectivity Solutions Sales Engineer
職缺摘要
學歷要求
Bachelor
載入中…

Bachelor
光纖與特殊玻璃材料的隱形推手
全球最大光纖電纜製造商,同時是 Gorilla Glass 螢幕保護玻璃的發明者。Corning 的材料科學技術廣泛應用於通訊、顯示器、生命科學與汽車領域,在台灣設有光纖相關業務與技術支援團隊。
Role Purpose:
Responsible for customer‑facing technical engagement across the product lifecycle, ensuring successful design‑in, deployment, and adoption of PCS solutions. Key responsibilities include supporting customer co‑design and joint development activities by acting as a technical interface__between customers and internal teams; providing customer‑targeted product documentation and training; delivering technical guidance and recommendations; gathering customer information and feedback; and following through on actions needed to rapidly address technical and product issues as they arise. Requires close collaboration with Sales and Sales Operations within the PCS Commercial team, and strong cross‑functional engagement with adjacent functions across the business unit.
Key Responsibilities:
Support customer co‑design activities, field trials, and product evaluations
Complete on‑site investigations of technical and product issues raised by customers
Act as the primary means of field remediation to resolve technical and quality issues at customer sites
Support sales demonstrations/presentations at customer sites and trade shows
Perform training, troubleshooting and field support as needed to ensure successful adoption
Conduct product evaluations on both Corning and competitor products to support design‑in and customer decision‑making
Actively pursue, obtain and report competitive information to Product Line Management, Manufacturing and Sales/Marketing.
Provide technical recommendations and feedback to Sales, Product Line Management, and Manufacturing to solve quality and/or field related issues.
Travel to manufacturing facilities when needed to support cross‑functional issue resolution and share customer feedback and technical insights from the field
Experiences/Education - Required:
Bachelor’s Degree – Engineering, Applied Science, or equivalent demonstrated experience
Minimum of 3 years’ experience in optical fibers and connectivity
Ease with frequent customer interactions at technical level, comprehend needs, convey value
Work independently with little supervision.
Interface and communicate effectively with all levels of personnel, internal and external.
Experiences/Education - Desired:
Technical writing ability, with emphasis on effective presentation of detailed concepts
Proficient in Microsoft Office Word and Excel
Knowledge of Corning Optical Communications products