ODM CEX Program Specialist

Role Purpose:

• Support sales team to achieve business target.

• Process customers' orders in compliance with the SOX and relative rules.

• Satisfy customers to develop business in Taiwan.

Key Responsibilities:

• Collaborate sales team and internal departments to achieve business target and meet customer requests.

• Sales order implementation and management, ERP system operation.

• Closely track shipment status and coordinate with related departments to achieve on time delivery.

• Respond to customer’s inquiry; coordinate with related departments to handle customer feedback and claims for customer satisfaction.

• Support sales data and report on a regular basis.

• Ensure ‘Order to Cash’ process clean, in compliance with the SOX and relative rules.

Experiences/Education - Required:

• Bachelor degree and above is required.

• 2-3 years above working experience in customer service, international trading or logistics related fields is preferred.

• Customer oriented and commercial understanding.

• Good interpersonal and communication skills, teamwork player.

• Fluent in reading and written English, workable oral English.

• Good knowledge on computer and Microsoft Office.

• Master of import & export knowledge is a bonus.