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Amazon Web Services (AWS) Security is looking for an experienced APAC Trade Compliance Program Manager (PM) to support our business on a broad range of import and export compliance matters. You will interact with AWS Security, Development, Datacenter Engineering, AWS Services, Operations, Procurement, Supply Chain, Legal, Tax, and other internal businesses and external stakeholders to drive trade compliance initiative. This position will report to the APAC Regional Trade Compliance Manager within the Global Trade and Product Compliance (GTPC) organization for AWS Security in Singapore.
AWS is at the forefront of providing a broad set of global cloud-based services including compute, storage, databases, networking, analytics, deep Machine learning, robotics, and enterprise applications, to help organizations move faster, lower IT costs, and scale. This is a dynamic business within Amazon.com, and one of the world’s fastest growing and evolving companies, with a team of exceptionally talented, bright and driven people. GTPC is responsible for ensuring that the infrastructure equipment necessary to support the AWS services are imported/exported in a compliant manner across the multiple countries where AWS operates and will expand.
Key job responsibilities
Build and own core trade compliance processes and analytical rhythms to align with subsidiary and key programs’ objectives
Establish and manage positive business relations with key stakeholders and business teams.
Manage daily tasks related to providing import/export compliance guidance in APAC markets with key focus on Taiwan to support AWS trade activities, including conducting research, updating status reports, and coordinating team deliverables.
Assist with technology, hardware, and software trade classification, including: Harmonized Tariff Schedule (HTS), Schedule B, and Export Control Classification Number (ECCN)
Interface with internal and external functional partners to identify and rectify any information/process gaps
Develop, document, and maintain operational processes and procedures
Build communications and training plans to ensure all internal and external partners are aware and aligned to trade compliance processes
Monitor import/export regulatory or procedural changes that could impact planning for import or related requirements in the APAC region, and clearly communicate those guidelines to stakeholders during the export/import planning process
Generate and contribute to performance requirements, timelines, and metrics for all related activities
Proactively identify and drive process improvement initiatives
Build and maintain a strict adherence to reporting and assessments
7+ years of direct experience with customs and trade compliance
5+ years’ direct experience handling imports and/or exports Customs clearance operations and escalations
3+ years’ experience leveraging technology to drive process improvements
Proficiency in Chinese Mandarin Taiwanese language preferred
Prior government/regulatory agency experience a plus
Regulatory legal or technical experience a plus
Master’s Degree is a plus, but not required
Customs Brokerage License a plus, but not required
Experience using data driven process improvement tools and metrics
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.